{"id":9422,"date":"2025-07-26T06:53:21","date_gmt":"2025-07-26T06:53:21","guid":{"rendered":"https:\/\/indianknotrugs.com\/?page_id=9422"},"modified":"2025-08-12T13:15:57","modified_gmt":"2025-08-12T13:15:57","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/indianknotrugs.com\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Return Policy<\/h2>\n\n\n\n<p>At <strong>Indian Knot Rugs<\/strong>, we value customer satisfaction and strive to provide high-quality products. If you are not fully satisfied with your purchase, our return process is simple and transparent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Eligibility for Returns<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products can be returned within <strong>7 days<\/strong> of delivery.<\/li>\n\n\n\n<li>Items must be <strong>unused<\/strong>, in their <strong>original condition<\/strong>, and with all original packaging and tags intact.<\/li>\n\n\n\n<li>Custom-made or personalized rugs are <strong>not eligible<\/strong> for return, except in cases of manufacturing defects or damage during delivery.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Non-Returnable Items<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rugs that have been <strong>used, washed, stained, or damaged<\/strong> by the customer.<\/li>\n\n\n\n<li>Products purchased on <strong>final sale<\/strong> or <strong>clearance<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Return Process<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To initiate a return, contact our customer service at <a href=\"mailto:info@indianknotrugs.com\">info@indianknotrugs.com<\/a> or <strong><a href=\"tel:9369621452\">+91 9369621452<\/a><\/strong> within 10 days.<\/li>\n\n\n\n<li>Provide your <strong>order number<\/strong>, reason for return, and clear photographs if the item is damaged or defective within 10 days.<\/li>\n\n\n\n<li>Once approved, our team will guide you on the return shipping process.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Return Shipping Costs<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For defective or damaged items, we will arrange free return shipping within 10 days.<\/li>\n\n\n\n<li>For all other returns, the customer is responsible for return shipping costs.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Refund Timeline<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed within <strong>7\u201310 business days<\/strong> after the returned item is received and inspected.<\/li>\n\n\n\n<li>Refunds will be credited to the <strong>original payment method<\/strong> only.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return Policy At Indian Knot Rugs, we value customer satisfaction and strive to provide high-quality products. If you are not fully satisfied with your purchase, our return process is simple and transparent. 1. Eligibility for Returns 2. Non-Returnable Items 3. Return Process 4. Return Shipping Costs 5. Refund Timeline<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9422","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/pages\/9422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/comments?post=9422"}],"version-history":[{"count":7,"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/pages\/9422\/revisions"}],"predecessor-version":[{"id":9542,"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/pages\/9422\/revisions\/9542"}],"wp:attachment":[{"href":"https:\/\/indianknotrugs.com\/index.php\/wp-json\/wp\/v2\/media?parent=9422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}