Shipping Policy
At Indian Knot Rugs, we ensure that your order reaches you safely and on time.
1. Order Processing Time
- All standard orders are processed within 3–7 business days.
- Custom-made rugs may require additional production time, which will be informed at the time of purchase.
- Orders are not shipped on Sundays or public holidays.
2. Shipping Methods & Delivery Time
- We use reliable courier partners for domestic and international deliveries.
- Domestic Orders (India): Delivery usually takes 5–10 business days after dispatch.
- International Orders: Delivery time may vary between 10–21 business days, depending on the destination and customs clearance.
3. Shipping Charges
- Shipping charges are calculated at checkout based on weight, size, and destination.
- Free shipping may be offered on promotional offers, which will be clearly mentioned.
4. Tracking Your Order
- Once your order is shipped, a tracking ID will be provided via email or SMS to monitor the shipment status.
5. Delays
- Delivery delays can occur due to unforeseen circumstances like weather, customs clearance, or courier issues. We will update you if such delays happen.
6. Address Accuracy
- Customers are responsible for providing the correct shipping address. We are not liable for delays or losses due to incorrect or incomplete addresses.
For any shipping-related queries, contact us at:
📧 info@indianknotrugs.com
📞 +91 9369621452
